Shipping Policy

Why Partner With Us

We strive to process and ship your orders as quickly as possible. Please note that shipping times may vary based on your location. Tracking information will be provided once your order has been shipped.

• Free Expedited Shipping for NINGO Defenders in the contiguous United States. SIGN UP now to enjoy this benefit!

  Currently, we do not offer support for P.O. Box addresses.

• All orders will be shipped within 2-5 days after we receive your payment.

• Please make sure that the delivery address is accurate and complete, as we are unable to make changes once the order has been shipped. If a package is returned due to an incorrect address, we will contact you to correct it and re-ship it with an additional fee. Please provide a daytime telephone number for all orders.

Track Your Order

Once your items are shipped from our warehouse, you will receive a shipping confirmation email with tracking information. You can view the tracking details by logging into your ningo.com account. If you checked out as a guest, you can find your tracking details by entering your email and order number. If you haven't received the email, please check your spam folder and add [email protected] to your contact list.